Effective Date: 8th of november 2024

At Mayas Travel, we are committed to respecting your privacy and protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you interact with our website and services, including SMS communication. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Introduction

Mayas Travel is dedicated to providing you with a secure and enjoyable travel planning experience. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information. By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

Personal Information You Provide: When you engage with Mayas Travel, such as making a booking or filling out a contact form, we may collect personal information you provide, including:

  • Full Name
  • Email Address
  • Phone Number (used for SMS communication)
  • Any additional information needed to complete bookings or respond to inquiries

This information helps us understand your interaction with our site and allows us to enhance our services.

3. How We Use Your Information

Mayas Travel uses your information for the following purposes:

  • Service Delivery: To process bookings, send confirmations, provide updates on your travel plans, and offer customer support.
  • Personalized Communication: To keep you informed about relevant offers, travel tips, and other content that may be of interest to you, based on your preferences and past interactions with us.
  • Legal Compliance and Protection: To comply with applicable laws and regulations, as well as to enforce our agreements and policies.

4. SMS Communication and Consent

SMS Opt-In: By providing your phone number and selecting the checkbox on our website, you consent to receive SMS text messages from Mayas Travel. This may include:

  • Booking confirmations
  • Travel reminders
  • Promotional messages related to Mayas Travel services

Important Note on Consent: This consent applies only to SMS text messages and does not cover other forms of communication like phone calls or emails. You must explicitly opt in for each communication type, and we are committed to not sending any unwanted messages.

Opt-Out Process: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any text message received from us. Your opt-out request will be processed immediately.

Data Privacy of SMS Opt-In: We do not share or sell phone numbers or SMS opt-in consents with any third parties. Your contact information is strictly for communication between you and Mayas Travel and will not be disclosed to others outside the requirements of service delivery.

5. Data Security and Protection

Mayas Travel takes data security seriously. We implement technical, administrative, and physical security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These include, but are not limited to:

  • Encryption of sensitive information
  • Secure access controls
  • Regular security audits and assessments

However, no method of data transmission or storage can be guaranteed to be 100% secure. We urge you to take necessary precautions when sharing information online and to protect your own devices from unauthorized access.

6. Sharing of Information

Mayas Travel does not share, sell, or distribute your personal information, including SMS consent or phone numbers, with any third parties for marketing or commercial purposes. Information sharing is limited to the following scenarios:

  • Service Providers: We may share information with trusted partners who help us deliver services to you, such as payment processors, email providers, and SMS gateways. These partners are contractually obligated to safeguard your information and use it only for service-related purposes.
  • Legal Requirements: We may disclose information if required by law or to comply with legal processes, enforce agreements, or protect the rights, safety, and security of Mayas Travel, our customers, or others.

7. Accessing and Updating Your Information

We strive to ensure that your personal information is accurate and up-to-date. You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request the deletion of personal information, subject to legal obligations

If you wish to access, modify, or delete your personal information, please contact us at [Insert Contact Email].

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to other websites or services not operated by Mayas Travel. We are not responsible for the content, privacy practices, or data collection policies of these third-party websites. We encourage you to read the privacy policies of any external sites you visit.

10. Your Privacy Rights

Depending on your location, you may have certain privacy rights under local laws, such as:

  • Right to Access: Request information about how your data is processed and request access to your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data, subject to certain legal limitations.
  • Right to Withdraw Consent: If you have consented to data processing, you may withdraw your consent at any time.

If you would like to exercise any of these rights, please contact us at [Insert Contact Email].

11. Privacy Policy Updates

Mayas Travel may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. We encourage you to review this Privacy Policy from time to time. Continued use of our website or services following changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, or to exercise your data rights, please reach out to us:

  • Email: mayastravel@hotmail.com
  • Phone: +1 801-679-4757

By using Mayas Travel’s website and services, you agree to this Privacy Policy. We are committed to upholding your trust and ensuring that your personal information remains protected.